We collect information you provide directly: your name, email address, phone number and address when you create an account or place a booking, and any notes you add to an order (such as collection instructions or an uploaded prescription). We also collect basic technical data needed to operate the website, including session identifiers, the city you select, and pages you visit.
Your information is used to:
When you book a test, the necessary details (name, contact number, address and the selected test) are shared with the laboratory that fulfils your order, because the lab needs them to perform the test and deliver reports. We do not sell your personal information to third parties.
The website uses session cookies to keep you logged in and to remember your cart and selected city. These are required for the service to work. We do not use advertising cookies on this website.
Passwords are stored as encrypted hashes, and account sessions are protected against cross-site request forgery. Access to customer bookings and reports is restricted to the account holder and the relevant laboratory or platform administrators.
You may request a copy of the personal data we hold about you, ask for corrections, or request deletion of your account data by writing to support@bloodtest.in. Booking records required for legal or medical record-keeping purposes may be retained as required by applicable law.
We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the website after changes means you accept the updated policy.
For any privacy question, write to support@bloodtest.in.